FAQ

Ecology and Sustainability
Are all boxes sold by SUPERBOX ecological?
If the box is eco-friendly, does it mean it is made from recycled cardboard?
What is the difference between recycled and non recycled cardboard packaging?
Are black boxes eco-friendly?
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Packaging and Delivery
Will I need to fold the boxes myself?
Can I return or exchange a defective box?
Can I send gift boxes via parcel locker or courier if they are not packed in a protective box?
Custom Orders
Can I buy fewer boxes than the minimum order quantity?
Can I cancel a custom order?
Can you make boxes according to my desired dimensions?
Can you increase or decrease the box dimensions from the SUPERBOX online store?
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Other Questions
Do brown, white, and black boxes have color codes?