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Packaging Selection and Features

Do brown, white, and black boxes have color codes?

The raw materials we use to produce brown, white, and black boxes do not have specific color codes. Brown is a natural and variable color, so its shade may vary depending on the batch of raw materials — the color of brown boxes from different batches can differ significantly. Black and white colors are more stable and generally correspond to standard shades. The black color is similar to Pantone’s “Black 6 U” shade.

Will I need to fold the boxes myself?

Yes, most of our boxes are sold flat, meaning unfolded. This helps save space in storage and during transportation. For most boxes, we provide clear folding instructions, which you can find on the product page or on our SUPERBOX YouTube channel. If instructions are not available or you need additional help, you can always contact our customer support team.

Are the box images in the product catalog real photos or digital mockups?

All the images you see in the SUPERBOX product cards and item catalog are 100% real photographs of the boxes we manufacture. We do not use computer-generated 3D models or graphic renderings to present our products.

We photograph every item in our own professional SUPERBOX photo studio. Thanks to perfect studio lighting and precise structural edges, the boxes look flawless in the photos—but in reality, they are exactly as pictured.

Important note regarding colors: While we capture colors as accurately as possible in our photos, different computer and phone screens (due to their settings, brightness, or screen matrix types) may display the same colors slightly differently. Therefore, the actual color of the box may vary slightly from what you see on your screen.

Tip: If you want to check the sturdiness of the cardboard in person or see the true color shade in your own environment's lighting before placing a larger order, you can always order a packaging sample.

Can I send gift boxes via parcel locker or courier if they are not packed in a protective box?

No, gift boxes with windows, whether black or white, are not suitable for direct shipping. These boxes can easily get scratched, dirty, or deformed during transport. To ensure product safety, the boxes must be additionally packed in protective boxes or cardboard shipping packaging. This way, the shipment will reach the recipient neat and in perfect condition.