Custom Manufacturing and Packaging Design
You cannot cancel a custom order if its production has already started, as such orders are made specifically according to your requirements. If you wish to cancel your order, it is important to contact us immediately after placing it—before production begins, we may be able to offer a solution: stopping the order, making changes, or, if possible, refunding part of the payment. Once production has started, we will no longer be able to change or cancel the order.
Yes, we can produce boxes according to your individual dimensions and requirements. You can choose not only the size, but also the type of paper, color, printing method, and additional finishing options (such as lamination, foil stamping, or embossing). Please note that the minimum order quantity is 100 units to ensure quality and an efficient production process.
You can submit a request for custom-sized packaging.
Yes, we can adjust the box dimensions according to your needs — either reduce or enlarge them. These modifications are treated as custom orders, so the minimum order quantity is 100 pcs. Production usually takes between 2 to 4 weeks, depending on the design, finishing, and order size.
If you want, our designers can also help adapt the existing layout or create a new one to perfectly fit your product.
Yes, we can produce boxes according to your custom design. If you already have a prepared layout, logo, or illustration, our team will ensure it is properly adapted for production. If you don’t have print-ready files, our professional designers can create the entire packaging design from scratch — from visual concept and color selection to the final technical layout. We also offer additional finishing options such as lamination, foil stamping, or embossing to make your packaging look even more attractive.
Learn more about our services in the “Services” section.
Yes, we can design a brown, white, or black insert according to your needs. The insert helps securely hold items of various sizes and shapes inside the box.
Order process:
- The client sends the items they want to place in the box purchased from the SUPERBOX store.
- We create an insert prototype and send photos for review.
- If needed, the prototype is adjusted.
- The insert is produced only after final client approval.
Note: The insert is designed only after receiving the actual items. Prices and options can be found in each box description.
The production of custom-made boxes usually takes 2 to 4 weeks from the moment we receive the final design approval. The production time depends on the chosen material, the complexity of the box construction, the printing method, and the order quantity. If you select boxes from our online store assortment with custom printing, the estimated production and delivery time is indicated on each product page. Additionally, we make every effort to inform you of any possible changes to the timelines.
Lamination is a packaging finishing process where an offset-printed surface is coated with an extremely thin layer of film. This not only provides the final aesthetic effect for the box but also serves as protection against moisture, scratches, and friction.
Although the design and printing may be identical, the chosen type of laminate fundamentally changes the appearance of the packaging. In these photos, you can compare the same designs with different finishes: you will see how the glossy surface creates a mirror-like effect, while the matte laminate absorbs light, maintaining a calm color palette.



Key Differences
| Feature | Glossy Laminate | Matte Laminate |
|---|---|---|
| Appearance | Provides strong light reflection; looks bright and playful. | Absorbs light; provides a calm, modern, and solid look. |
| Colors | Appear more saturated, darker, and high-contrast. | Appear softer, pastel-like, and slightly muted. |
| Surface | Smooth, slick, and highly resistant to external factors. | Soft to the touch, provides a luxury feel, but is more sensitive to fingerprints (especially on dark colors). |
| Best Suited For | Bold logos, photos, and festive packaging. | Minimalist designs and premium-class products. |
A Tip from the SUPERBOX Team:
If the packaging will be handled frequently (e.g., in a display or on a store shelf), a glossy surface will remain presentable longer because it is easier to clean. Meanwhile, matte laminate is indispensable for creating a subtle, luxurious, and high-end impression.
Want to see and feel it in person?
While photos reflect the differences well, seeing it live and feeling it in your hands is even more informative. We invite you to visit the SUPERBOX showroom, where you can compare all these examples in person and choose the best solution for your product.
Find us at: Raudondvario pl. 150, Kaunas, Lithuania.
Want to see how glossy and matte box surfaces change under moving light? Watch our short video review.